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Spring/Summer Visitor Survey
 
Spring/Summer Visitor Survey

Despite the inclement weather the feedback seems to be that it hasn't been too bad a bad summer overall. As part of our service to you we placed over 5000 comments cards in our racks at attractions across Norfolk to gauge how the most important people of all - our visitors - feel. Since Easter we've received over 600 back. Here's a flavour of this year's feedback so far.

 

  • 94% visitors travelled by car and while 47% had a journey of less than 30 minutes, 37.5% travelled between 30 minutes and one hour to reach the attraction of their choice.
  • When choosing an attraction recommendation (word of mouth) was the top method (37.5%), but via promotional leaflet came a close second with 31.25%!
  • 47% were first time visitors to the attraction but in many cases multiple visits to attractions were common.
  • Enjoyment ratings were high at 84% and 78% rated staff as "good" and 75% value for money as "good".

We're continuing this survey and hope to publish more detailed findings later in the year. But at this stage the message for all of us seems to be "keep up the good work, and don't get complacent.".

 

 
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